V-FDNENT-VS-P02PP-00 Veeam Production Support - 2 Year - Service

Production Support program provides 24/7 software support services and fast response times for critical issues. To receive Production Support, all production licensed sockets for a product must be licensed at Production Support levels, otherwise support defaults to Basic Support levels.

• General Information

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  Manufacturer: Veeam Software
  Manufacturer Part Number: VFDNENTVSP02PP00
  Manufacturer Website Address: http://www.veeam.com
  Brand Name: Veeam
  Service Name: Production Support
  Marketing Information:

  Production Support program provides 24/7 software support services and fast response times for critical issues. To receive Production Support, all production licensed sockets for a product must be licensed at Production Support levels, otherwise support defaults to Basic Support levels.

  
  Product Type: Service
  
  Service Information

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  Service Main Type: Technical
  Service Description: 24x7x1 Hour
  Provided Support:
• Web Knowledge Base Access
• New Releases Update
• Phone Support
• Web Support
• Email Support
Service Response Time: 1 Hour - Phone Support
Service Duration: 2 Year

 

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