Online Marketplace FAQ

Welcome to the ITO Solutions online marketplace. Shop over 100,000 hardware and software products, search by part number, or browse by brand and category. This FAQ covers ordering, purchase orders, payment methods, cloud purchases, and how to reach our team.

Ordering and Accounts

How do I find a product quickly?

Use the search bar to look up items by keyword or part number, or browse by brand and category.

Who do you sell to?

ITO Solutions supports organizations across many industries and business sizes, including small businesses through Fortune 500, plus government, education, and healthcare customers.

What if I can’t find the product I need?

Call 877-712-2230 for live assistance or email [email protected] for a prompt response.

Pricing and Purchasing

Do you accept purchase orders (POs)?

Yes. Qualified customers can submit purchase orders and request Net 30 terms through our sales team.

Do you offer help before and after the sale?

Yes. Our IT-trained account managers can help with pre-sales questions, purchasing, and post-sales support during business hours.

Payment Methods

What forms of payment do you accept?

Visa, Mastercard, American Express, Discover, wire transfer, and check.

Cloud and Services

How do I place cloud orders (Microsoft, Adobe, QuickBooks Hosting)?

Cloud orders such as Microsoft Office 365, Microsoft Azure, QuickBooks Hosting, and Adobe Creative Cloud are handled by a sales representative. Call 877-712-2230 and dial ext. 2.

How do I learn more about Managed IT Services?

Contact IT Service Sales at 877-712-2230 ext. 2 for details.

Contact and Hours

When can I reach your team?

Monday through Friday, 8:00am to 5:00pm PST. Call 877-712-2230 or email [email protected].

Last updated: February 2026