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01-SSC-4144 SonicWALL 24X7 SUPPORT FOR SUPERMASSIVE 9400 3YR

01-SSC-4144
 

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Mfg. Part:: 01-SSC-4144
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Overview Technical Specifications Why Choose Us to Buy
 
Platinum Support and Professional Services combine the technical support and custom
services IT needs to attain the greatest return on its Dell SonicWALL investment. Dell
SonicWALL Platinum Support is a custom support offering that includes a comprehensive
suite of services to ensure operational effectiveness and efficiency, all of which are managed
and delivered by a team of senior support engineers who understand an enterprise's business
and technical requirements. Built upon a proactive service and support lifecycle, Dell
SonicWALL Platinum Support establishes a solid operational foundation, anticipates emerging
security demands, and dynamically adapts and evolves to support an enterprise's business
goals. In addition, Platinum Professional Services offer onsite installation and configuration
services, training and education services and system migration from either an existing Dell
SonicWALL solution or a product from another vendor.
? 24x7 support provided by a team of senior support engineers
? Software and firmware updates and upgrades
? Advance Exchange hardware replacement (RMA)
Key Features


  • Product Description
    Platinum Support and Professional Services combine the technical support and custom
    services IT needs to attain the greatest return on its Dell SonicWALL investment. Dell
    SonicWALL Platinum Support is a custom support offering that includes a comprehensive
    suite of services to ensure operational effectiveness and efficiency, all of which are managed
    and delivered by a team of senior support engineers who understand an enterprise's business
    and technical requirements. Built upon a proactive service and support lifecycle, Dell
    SonicWALL Platinum Support establishes a solid operational foundation, anticipates emerging
    security demands, and dynamically adapts and evolves to support an enterprise's business
    goals. In addition, Platinum Professional Services offer onsite installation and configuration
    services, training and education services and system migration from either an existing Dell
    SonicWALL solution or a product from another vendor.
    ? 24x7 support provided by a team of senior support engineers
    ? Software and firmware updates and upgrades
    ? Advance Exchange hardware replacement (RMA)
  • Service Main Type: Exchange
  • Service Sub Type: Electronic and Physical
  • Service Description: 24x7x24 Hour
  • Provided Support: Software Update, Software Upgrade, Firmware Upgrade, Firmware Updates, Parts Replacement, Phone Support, Web Support, New Releases Update
  • Service Response Time: 24 Hour - Parts replacement
  • Service Location: On-site
  • Service Duration: 3 Year
  • Service Characteristic: Parts

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