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Cisco Software Application Support (SAS) helps you protect your investment in application software and enhance your applicationís performance for greater business productivity.
SERVICE OVERVIEW Cisco SAS includes services that strengthen the availability, reliability, and functionality of Cisco Systems software applications to keep your business operating smoothly and enrich the value of your network investment. Focusing on the operate phase of the network lifecycle, SAS provides award-winning technical service and support. Covering more than 100 Cisco software application products in major technologies such as voice, network management, security, wireless, and storage area networking, SAS keeps you current with the applicationís latest updates.
Services Included with SAS
SAS includes the following services: Access to Cisco Technical Assistance Center for award-winning support - Technical expertise is available to you 24 hours per day, 7 days per week, 365 days per year by telephone, fax, e-mail, or the Internet for accurate, rapid diagnosis and resolution of software application issues. Technical assistance is provided by Cisco software application experts who are trained in specific applications and have a reputation for being among the most skilled in the industry. Your issues are handled with the utmost dispatch and care. !
Continual software updates to keep applications running smoothly - Workaround solutions or patches for reported application software problems, maintenance releases, and application minor releases 1 are available by software download from the Cisco.com Website or CD-ROM shipment to help you maintain efficient application performance. !
A wealth of software application tools to build and expand in-house expertise - Unlimited access to a robust repository of application tools and technical documents assists in diagnosing problems, understanding new technologies, and staying current with innovative software enhancements. Utilities, white papers, application design datasheets, configuration documents, and case management tools help expand your in-house technical capabilities.
 Dedicated account managers are available to assist you with purchasing and presales questions at 877-712-2230 Monday through Friday 8-5pm. What Forms Of Payment Do We Take?We accept all forms of payment including Visa, Mastercard, American Express, Discover, Wire Transfer, and Check in Advance. Purchase orders are accepted and net terms are given based on a credit check. Why Buy From ITO?ITO Solutions, Inc. purpose is to provide you, our client, with best in class technology solutions to help you run your network efficiently by leveraging our integrity, partnerships, and years of experience within the IT industry. Our account managers are here to answer your questions and provide you with solutions very effectively.
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