FC-10-FW70G-204-02-36 Fortinet Forticare Elite - Upgrade - 3 Year - Service

FortiCare Elite services offers enhanced service-level agreements (SLAs) and accelerated issue resolution. This offering provides access to a dedicated support team. Single-touch ticket handling by the expert technical team streamlines resolution. This option also provides Extended End-of-EngineeringSupport (E-EoES) of 18 months for added flexibility and access to the new FortiCare Elite Portal. This intuitive portal provides a single unified view of device and security health.

• General Information

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  Manufacturer: Fortinet, Inc
  Manufacturer Part Number: FC-10-FW70G-204-02-36
  Manufacturer Website Address: http://www.fortinet.com
  Brand Name: Fortinet
  Service Name: Forticare Elite - Upgrade
  Marketing Information:

  FortiCare Elite services offers enhanced service-level agreements (SLAs) and accelerated issue resolution. This offering provides access to a dedicated support team. Single-touch ticket handling by the expert technical team streamlines resolution. This option also provides Extended End-of-EngineeringSupport (E-EoES) of 18 months for added flexibility and access to the new FortiCare Elite Portal. This intuitive portal provides a single unified view of device and security health.

  
  Product Type: Service
  
  Service Information

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  Service Main Type: Exchange
  Provided Support:
• Web Support
• Phone Support
• Online Return Material Authorization (RMA)
• Replacement
• Firmware Updates
• Online Portal Access
• Asset Management
• Online Support Tools Access
• Device Monitoring
• Support Insights
Service Duration: 3 Year
Product Supported:

Fortinet FortiWiFi-70G


Upgrade from: Forticare Premium

 

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