01-SSC-4831 SonicWall Service/Support - 3 Year - Service

SonicWall Service/Support - 3 Year - Service

• General Information

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  Manufacturer: SonicWall Inc.
  Manufacturer Part Number: 01-SSC-4831
  Manufacturer Website Address: http://www.sonicwall.com
  Brand Name: SonicWall
  Service Name: Service/Support
  Product Type: Service
  
  Service Information

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  Service Main Type: Technical
  Service Sub Type: Electronic
  Service Description: 24x7x1 Hour
  Provided Support:
• New Releases Update
• Web Support
• Web Knowledge Base Access
• Phone Support
• Software Support
Service Response Time:
• 1 Hour - Phone consulting - severity level 1
• 4 Hour - Phone consulting - severity level 2
• 1 Business Day - Phone consulting - severity level 3
Service Duration: 3 Year

 

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