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01-SSC-4279 SonicWall Gold Support - 2 Year - Service

01-SSC-4279


 

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Mfg. Part:: 01-SSC-4279
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Overview Technical Specifications Why Choose Us to Buy
 

Exclusive to NSA 5600, NSA 6600 and SuperMassive 9000 Series Next-Generation Firewalls, Gold Support provides the advanced support features enterprise organizations need to keep their networks running reliably and securely. With Gold Support, customers have around-the-clock access to seasoned support engineers at a Dell SonicWALL Enterprise TAC plus the latest firmware features and Advance Exchange hardware replacement, all of which combine to protect and maximize their Dell SonicWALL investment

  • Direct Access - 24x7x365 access to a team of seasoned support engineers located at a Dell SonicWALL Enterprise TAC
  • Around-the-clock Support - 24x7x365 telephone, email and Web-based technical support
  • Software/Firmware Updates - for all software and firmware updates and upgrades
  • Hardware Replacement - Advance Exchange for replacement of defective hardware
  • Support Tools - for access to Dell SonicWALL's electronic support tools
Key Features


  • Product Description

    Exclusive to NSA 5600, NSA 6600 and SuperMassive 9000 Series Next-Generation Firewalls, Gold Support provides the advanced support features enterprise organizations need to keep their networks running reliably and securely. With Gold Support, customers have around-the-clock access to seasoned support engineers at a Dell SonicWALL Enterprise TAC plus the latest firmware features and Advance Exchange hardware replacement, all of which combine to protect and maximize their Dell SonicWALL investment

    • Direct Access - 24x7x365 access to a team of seasoned support engineers located at a Dell SonicWALL Enterprise TAC
    • Around-the-clock Support - 24x7x365 telephone, email and Web-based technical support
    • Software/Firmware Updates - for all software and firmware updates and upgrades
    • Hardware Replacement - Advance Exchange for replacement of defective hardware
    • Support Tools - for access to Dell SonicWALL's electronic support tools

  • Service Main Type: Exchange
  • Service Sub Type: Electronic and Physical
  • Service Description: 24x7x24 Hour
  • Provided Support: Software Update, Software Upgrade, Firmware Upgrade, Firmware Updates, Replacement, Phone Support, Web Support, Email Support
  • Service Duration: 2 Year

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