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The Internet of Everything creates opportunities to improve productivity, efficiency, and customer engagement. The network is at the heart of this innovation. It must support apps and devices, help enable personal experiences, and connect to clouds more securely. Our services proactively support, optimize,and help secure your network so you can pay more attention to running your business. Smart Net Total Care helps solve problems faster, improves operational efficiency, and reduces the risk of downtime. It gives you more time to focus on business innovation while proactively supporting your infrastructure. What You Get: - Global, 24-hour access to the Cisco Technical Assistance Center for covered devices
- Advance hardware replacement -- including 2-hour, 4-hour and next-business day options
- Access to operating system (OS) software updates and upgrades
- 24-hour access to Cisco online resources
- Comprehensive, web-based user community for self-service support of smart capabilities
- Proactive diagnostics and immediate alerts on devices enabled with Smart Call Home
 Dedicated account managers are available to assist you with purchasing and presales questions at 877-712-2230 Monday through Friday 8-5pm. What Forms Of Payment Do We Take?We accept all forms of payment including Visa, Mastercard, American Express, Discover, Wire Transfer, and Check in Advance. Purchase orders are accepted and net terms are given based on a credit check. Why Buy From ITO?ITO Solutions, Inc. purpose is to provide you, our client, with best in class technology solutions to help you run your network efficiently by leveraging our integrity, partnerships, and years of experience within the IT industry. Our account managers are here to answer your questions and provide you with solutions very effectively.
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Key Features
Product Description
The Internet of Everything creates opportunities to improve productivity, efficiency, and customer engagement. The network is at the heart of this innovation. It must support apps and devices, help enable personal experiences, and connect to clouds more securely. Our services proactively support, optimize,and help secure your network so you can pay more attention to running your business. Smart Net Total Care helps solve problems faster, improves operational efficiency, and reduces the risk of downtime. It gives you more time to focus on business innovation while proactively supporting your infrastructure. What You Get: - Global, 24-hour access to the Cisco Technical Assistance Center for covered devices
- Advance hardware replacement -- including 2-hour, 4-hour and next-business day options
- Access to operating system (OS) software updates and upgrades
- 24-hour access to Cisco online resources
- Comprehensive, web-based user community for self-service support of smart capabilities
- Proactive diagnostics and immediate alerts on devices enabled with Smart Call Home
- Service Main Type: Exchange
- Service Sub Type: Physical, Electronic
- Service Description: 8x5xNext Business Day
- Provided Support: Replacement, Phone Support, Web Knowledge Base Access, Software Update, Software Upgrade, Diagnosis
- Service Response Time: Next Business Day - Advanced Hardware Replacement
- Service Location: On-site
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