Proactive support for network infrastructure
Smart Net Total Care (SmartNet) provides award-winning technical support along with an entitlement to smart capabilities, giving you more time to focus on business innovation while raising the bar on support services.
Solve problems faster, improve efficiency, and maintain business uptime with expert technical support.
Faster issue resolution.
Reduced inventory management.
Network issues avoided.
What you get
Get 24-hour access to Cisco experts to resolve critical issues with covered devices. Receive hardware replacement of network devices within as little as two hours. Obtain operating system software updates for your devices from the Cisco support website.
Cisco digital support
Our personalized web and mobile support provides you with the ability to see model-specific content, download software, access automated tools, join forums, and manage your TAC cases.
Automated tools enable you to manage your Cisco inventory, product lifecycle, and contract status, view alerts, and run data analysis and reports relevant to your network.