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Proactive support for network infrastructure Smart Net Total Care (SmartNet) provides award-winning technical support along with an entitlement to smart capabilities, giving you more time to focus on business innovation while raising the bar on support services. Benefits Solve problems faster, improve efficiency, and maintain business uptime with expert technical support. Faster issue resolution. Reduced inventory management. Network issues avoided. What you get Technical support Get 24-hour access to Cisco experts to resolve critical issues with covered devices. Receive hardware replacement of network devices within as little as two hours. Obtain operating system software updates for your devices from the Cisco support website. Cisco digital support Our personalized web and mobile support provides you with the ability to see model-specific content, download software, access automated tools, join forums, and manage your TAC cases. Smart capabilities Automated tools enable you to manage your Cisco inventory, product lifecycle, and contract status, view alerts, and run data analysis and reports relevant to your network.
Dedicated account managers are available to assist you with purchasing and presales questions at 877-712-2230 Monday through Friday 8-5pm. What Forms Of Payment Do We Take?We accept all forms of payment including Visa, Mastercard, American Express, Discover, Wire Transfer, and Check in Advance. Purchase orders are accepted and net terms are given based on a credit check. Why Buy From ITO?ITO Solutions, Inc. purpose is to provide you, our client, with best in class technology solutions to help you run your network efficiently by leveraging our integrity, partnerships, and years of experience within the IT industry. Our account managers are here to answer your questions and provide you with solutions very effectively.
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Key Features
Product Description
Proactive support for network infrastructure Smart Net Total Care (SmartNet) provides award-winning technical support along with an entitlement to smart capabilities, giving you more time to focus on business innovation while raising the bar on support services. Benefits Solve problems faster, improve efficiency, and maintain business uptime with expert technical support. Faster issue resolution. Reduced inventory management. Network issues avoided. What you get Technical support Get 24-hour access to Cisco experts to resolve critical issues with covered devices. Receive hardware replacement of network devices within as little as two hours. Obtain operating system software updates for your devices from the Cisco support website. Cisco digital support Our personalized web and mobile support provides you with the ability to see model-specific content, download software, access automated tools, join forums, and manage your TAC cases. Smart capabilities Automated tools enable you to manage your Cisco inventory, product lifecycle, and contract status, view alerts, and run data analysis and reports relevant to your network.
- Service Sub Type: Electronic and Physical
- Service Description: 8x5xNext Business Day
- Provided Support: Online Support Tools Access, Troubleshooting, Flexible Device Coverage, Phone Support, Return Material Authorization, Web Support
- Service Response Time: Next Business Day - Return Material Authorization
- Service Duration: 3 Year
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