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CON-SNTP-ASA5506H Cisco SMARTnet - Extended Service - Service


CON-SNTP-ASA5506H


 
Your Price: $593.83

Mfg. Part:: CON-SNTP-ASA5506H
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Overview Technical Specifications Why Choose Us to Buy
 
Cisco SMARTnet Service for Rapid Problem Resolution

Cisco SMARTnet Service is an award-winning technical support service that offers direct, anytime access to Cisco engineers and an extensive range of technical resources. SMARTnet delivers rapid issue resolution, flexible device-by-device coverage, and premium service options to help maximize operational efficiency.

Cisco SMARTnet provides the following:

  • Around-the-clock, global access to the Cisco Technical Assistance Center (TAC)
  • Access to the extensive Cisco.com knowledgebase and tools
  • Hardware replacement options include 2-hour, 4-hour, Next-business-day (NBD) advance replacement, as well as Return for Repair (RFR)
  • Ongoing operating system software updates including both minor and major releases within the licensed feature set
  • Cisco OS software support to extend the life of Cisco devices with improved security, increased performance, bandwidth management, new protocol support, and greater interoperability
  • Proactive diagnostics and real-time alerts on select devices with Smart Call Home
Key Features


  • Product Description
    Cisco SMARTnet Service for Rapid Problem Resolution

    Cisco SMARTnet Service is an award-winning technical support service that offers direct, anytime access to Cisco engineers and an extensive range of technical resources. SMARTnet delivers rapid issue resolution, flexible device-by-device coverage, and premium service options to help maximize operational efficiency.

    Cisco SMARTnet provides the following:

    • Around-the-clock, global access to the Cisco Technical Assistance Center (TAC)
    • Access to the extensive Cisco.com knowledgebase and tools
    • Hardware replacement options include 2-hour, 4-hour, Next-business-day (NBD) advance replacement, as well as Return for Repair (RFR)
    • Ongoing operating system software updates including both minor and major releases within the licensed feature set
    • Cisco OS software support to extend the life of Cisco devices with improved security, increased performance, bandwidth management, new protocol support, and greater interoperability
    • Proactive diagnostics and real-time alerts on select devices with Smart Call Home

  • Service Main Type: Exchange
  • Service Sub Type: Physical, Electronic
  • Service Description: 24x7x4 Hour
  • Provided Support: Phone Support, New Releases Update, Parts Replacement, Web Knowledge Base Access, Diagnosis
  • Service Response Time: 4 Hour - Parts Replacement
  • Service Characteristic: Parts

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