CON-ROB-C930024U Cisco RMA Only - Service

This Service Description must be read in conjunction with How Cisco Provides Services, which is incorporated into this document by reference.

This Service provides an optional add-on hardware replacement service for existing Cisco customers with active subscription licenses that include technical support services.

Where available, Cisco will provide Advance Replacement for eligible Hardware. The RMA Only option provides full unit replacement and optional onsite resources. This Service does not entitle You to receive any additional service delivery elements, which are delivered by the required TAC entitled subscription. The RMA Only Service option is only available for purchase where You have an existing subscription is in place.

• General Information

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  Manufacturer: Cisco Systems, Inc
  Manufacturer Part Number: CON-ROB-C930024U
  Manufacturer Website Address: http://www.cisco.com
  Brand Name: Cisco
  Service Name: RMA Only
  Marketing Information:

  This Service Description must be read in conjunction with How Cisco Provides Services, which is incorporated into this document by reference.

  This Service provides an optional add-on hardware replacement service for existing Cisco customers with active subscription licenses that include technical support services.

  Where available, Cisco will provide Advance Replacement for eligible Hardware. The RMA Only option provides full unit replacement and optional onsite resources. This Service does not entitle You to receive any additional service delivery elements, which are delivered by the required TAC entitled subscription. The RMA Only Service option is only available for purchase where You have an existing subscription is in place.

  
  Product Type: Service
  
  Service Information

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  Service Main Type: Exchange
  Service Description: 8x5xNext Business Day
  Provided Support:
• Replacement
• Hardware Support
• Phone Support
• Return Merchandise Agreement (RMA)
Service Response Time: Next Business Day - Replacement
Service Location: On-site
Product Supported:

Cisco Meraki C9300 24-port UP

 

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