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Software support keeps your systems running smoothly Cisco® Software Support Service (SWSS) offers technical support coverage for the software application products and suites you have licensed on a perpetual basis. It provides basic coverage to keep your systems and your business running smoothly. Access Cisco technical experts 24 hours a day, 365 days a year. Take advantage of software maintenance, minor, and major release updates to increase business value and ROI for your Cisco software products. Learn about new features by consulting anytime online support, adoption tools, and community help. SWSS is required for a minimum of 12 months to help you reduce network disruptions and maximize application availability. Take advantage of multiyear discounts to keep your network performing as needed. If you have licensed your products on a subscription basis, then basic support coverage is included with the license for the product. Get the most value out of your software investments through: - Foundational technical support - Access full-time telephone, remote, and maintenance support services 24 hours a day, 7 days a week, from our award-winning Cisco TAC. Specialized engineers analyze complex application software and network issues to assist you with incident remediation.
- Software updates - You have entitlement to software application maintenance, minor, and major updates to help keep your system operating efficiently and up to date.
- Online access for tools and resources - Resources help you quickly resolve technical issues, submit requests, track case resolution, and adopt new features.
 Dedicated account managers are available to assist you with purchasing and presales questions at 877-712-2230 Monday through Friday 8-5pm. What Forms Of Payment Do We Take?We accept all forms of payment including Visa, Mastercard, American Express, Discover, Wire Transfer, and Check in Advance. Purchase orders are accepted and net terms are given based on a credit check. Why Buy From ITO?ITO Solutions, Inc. purpose is to provide you, our client, with best in class technology solutions to help you run your network efficiently by leveraging our integrity, partnerships, and years of experience within the IT industry. Our account managers are here to answer your questions and provide you with solutions very effectively.
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Key Features
Product Description
Software support keeps your systems running smoothly Cisco® Software Support Service (SWSS) offers technical support coverage for the software application products and suites you have licensed on a perpetual basis. It provides basic coverage to keep your systems and your business running smoothly. Access Cisco technical experts 24 hours a day, 365 days a year. Take advantage of software maintenance, minor, and major release updates to increase business value and ROI for your Cisco software products. Learn about new features by consulting anytime online support, adoption tools, and community help. SWSS is required for a minimum of 12 months to help you reduce network disruptions and maximize application availability. Take advantage of multiyear discounts to keep your network performing as needed. If you have licensed your products on a subscription basis, then basic support coverage is included with the license for the product. Get the most value out of your software investments through: - Foundational technical support - Access full-time telephone, remote, and maintenance support services 24 hours a day, 7 days a week, from our award-winning Cisco TAC. Specialized engineers analyze complex application software and network issues to assist you with incident remediation.
- Software updates - You have entitlement to software application maintenance, minor, and major updates to help keep your system operating efficiently and up to date.
- Online access for tools and resources - Resources help you quickly resolve technical issues, submit requests, track case resolution, and adopt new features.
- Service Main Type: Technical
- Provided Support: Software Support
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